Rivets Redemption Program Terms and Conditions

The Levi’s® VIP Club “Rivets Redemption” Program (“The Program”) allows Members to redeem points (“Rivets”) on selected goodies for a certain period of time.

To participate, Members must agree to these terms, which become part of the Levi’s® VIP Club Terms of Use.

  1. How to Earn Rivets

Members can earn Rivets for purchase(s) made (excluding End of Season Sale items) in Levi’s® stores and counters with Levi’s® VIP Club program.

A minimum of 30 Rivets are required for The Program.

  1. Redeeming Rivets

Once earned, the Rivets will appear on the Member’s portal. These rivets cannot be transferred to another person and exchanged for cash or products. Rivets have validity of 12 months (365 days) from date of collection.

If for any reason you believe that there is a discrepancy regarding your balance of Rivets, please contact us via email at cs.vipmalaysia@levi.com.

  1. Redemption Items

There are three options available for redemption, i.e. Bandana Pack, Image Embroidery (Medium size only) and Patches. Members can redeem their Rivets for these items from 24 February – 31 March 2020.

Items must be collected at Levi’s® KLCC store only from 24 February – 7 April 2020.

There are limited units available for redemption, please refer to the table below for more information:-

Bandana Image Embroidery (Medium size only) Patches
Rivets Needed for Redemption 60 Rivets 35 Rivets 30 Rivets
Quantity Available for Redemption 36 200 200
T&Cs N/A • Limited selections of image
embroidery available. You can
only select from the options
available in-store.
• Not all Levi’s® products can be
embroidered with image, please
consult our Master Tailor at Levi’s
KLCC store.
• Quantity per patches design
might varies. You can only
select from the options
available in-store.
• Not all Levi’s® products can
be embroidered with image,
please consult our Master
Tailor at Levi’s KLCC store.

Items are available while stocks last. Option to redeem each item will be greyed out when the number of redemption is equivalent to the number of units in stock. Exchange or refund is not permittable. In the event of over-redemption, Rivets will be reimbursed to Member’s account by 30 April 2020.

  1. Termination and Changes

Levi Strauss Malaysia Sdn. Bhd. may suspend or terminate the Program or a user’s ability to participate in it at any time for any reason.

We reserve the right to suspend accounts or remove Rivets if we notice any activity that we believe is abusive, fraudulent, or in violation of the Levi’s® VIP Club Terms of Use. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Rivets can change at any time.

  1. Updates to the Terms

We can update these terms at any time without prior notice in our sole discretion. If we modify these terms, we will post the modification on the Levi’s® VIP Club website, which are effective upon posting. Continued participation in the Program after any modification shall constitute consent to such modification.